If your toffee arrives in poor condition or not as expected due to an error on Nuts Over Toffee's Part, we will issue a full refund to your credit card or replace the item ordered. Orders damaged during shipping will not be our responsibility. Please note, during the months of October-April, we will not be responsible for orders damaged by warm weather.
For any orders needing to be returned, please contact us via email at info@nutsovertoffee.com or by calling 850.293.3384. At that time we will request that you include the unused portion, the original packaging, an explanation for the return, the approximate time received and the date received. If the toffee was a gift you will need to include the name of the party sending you the gift.
Orders must be cancelled at least 1 business days in advance of ship date to qualify for a refund.
Personal Information
Nuts Over Toffee only collects personal information when you request our services and only uses the
information collected to provide those services for you. If you choose to make a purchase, you will be
asked to provide contact information (such as your name and shipping address) and financial information
(such as your credit card number and expiration date). This information is used for billing purposes and to
process your order. Nuts Over Toffee handles all of this data with the utmost confidentiality.
Third Parties
Any personal information provided will not be traded, rented, sold or otherwise shared with anyone
outside of Nuts Over Toffee, or used for reasons beyond those contemplated in this statement. From time to time, we may engage third parties to process your information on our behalf; however, none of Nuts Over Toffee affiliates (such as our credit card company) have permission to retain, share, store or use personal information for any reason other than providing the requested service.
Security
To prevent unauthorized access, disclosure and improper use of your information, we have established appropriate physical, electronic, and managerial safeguards to protect the information we collect in accordance with our privacy policy.
AGREEMENT BETWEEN USER AND NUTS OVER TOFFEE
"Additional Terms"). Additionally, the Nuts Over Toffee Web Site may themselves contain additional terms that govern particular features or offers (for example, sweepstakes or chat areas). In the event that any of the terms, conditions, and notices contained herein conflict with the Additional Terms or other terms and guidelines contained within any particular Nuts Over Toffee website, then these terms shall control.
PLEASE READ THE FOLLOWING TERMS OF USE AND DISCLAIMERS CAREFULLY BEFORE USING THIS WEB SITE (this "Site"). By accessing or using this Site, you agree to these terms of use, conditions and all applicable laws. If you do not agree to these terms you may not use this Site.
MODIFICATION OF THESE TERMS OF USE
Nuts Over Toffee reserves the right to change the terms, conditions, and notices under which the Nuts Over Toffee Web Sites are offered, including but not limited to the charges associated with the use of the Nuts Over Toffee Web Sites. You are responsible for regularly reviewing these terms and conditions.
USE OF SITE, PERSONAL AND NON-COMMERCIAL USE LIMITATION
Unless otherwise specified, the Nuts Over Toffee Web Sites are for your personal and noncommercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from the Nuts Over Toffee Web Sites.
You may display and, subject to any expressly stated restrictions or limitations relating to specific material, electronically copy, download and print hard copy portions of the material from the different areas of the Site solely for your own noncommercial use, or to place an order with Nuts Over Toffee or to purchase Nuts Over Toffee products. Any other use of materials on this Site, including but not limited to the modification, reproduction, distribution, republication, display or transmission of the content of this Site, without prior written permission of Nuts Over Toffee is strictly prohibited.
Harassment in any manner or form on the Site or any of the Nuts Over Toffee Websites, including via e-mail and chat or by obscene or abusive language is strictly forbidden. Impersonation of others, including a Nuts Over Toffee employee, host, or representative or other members or visitors on the Site is prohibited. You may not upload to, distribute, or otherwise publish through the Site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable, or which may constitute or encourage a criminal offense, violate the rights of any party or otherwise give rise to liability or violate any law. You may not upload commercial content on the Site or use the Site to solicit others to join or become members of any other commercial online service or other organization.
COPYRIGHTS AND TRADEMARKS
The entire content included in this Site, including but not limited to text, design, graphics, interfaces, or code and the selection and arrangements thereof is copyrighted as a collective work under the United States and other copyright laws, and is the property of Nuts Over Toffee. The collective work includes works that are licensed to Nuts Over Toffee. Copyright 2009. ALL RIGHTS RESERVED. All trademarks, service marks, and trade names (collectively the "Marks") are trademarks or registered trademarks of and are proprietary to Nuts Over Toffee, or other respective owners that have granted Nuts Over Toffee the right and license to use such Marks.
We guarantee to ship all orders within a timely manner. This delivery is only guaranteed provided that the address given is a correct, current and physical shipping address. We will not accept responsibility or issue a refund if the address given is incomplete or incorrect. Because this item is somewhat perishable, we request that you arrange for someone to be available to accept the package. If the item has been left at your door and it remained there for an unreasonable amount of time we cannot issue a refund.
We cannot ship to P.O. Boxes. (All APO Addresses will be sent USPS.)
Types of Shipping
All orders being shipped to Hawaii and Alaska will only be shipped 2nd day or overnight.
Important! Warm Weather Shipping: May-September
During warm weather months, we require that all toffee be shipped with a cold pack. An additional charge of $5 will be added to the shipping cost. Once the toffee arrives, we recommend that it be placed in the refrigerator or freezer.
Shipping Cost Per Address:
Nuts Over Toffee proudly uses UPS for Standard, Second Day, and Overnight Shipping. Standard rates apply and depend on delivery location. In the event that an item is out of stock or backordered, we will not bill your credit card until the item is shipped to you.